Terms of Use

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THIS WEB SITE.

This Terms of Use Agreement (the “Agreement”) is made between American Global Health Group, LLC., an Washington State company (“AGHG,” “We” “Our” or “Us”), and you. Your use of this web site, including without limitation, all of the pages, page headers, images, illustrations, graphics, audio clips, video clips, software, content and text (hereinafter, “Web Site”), is governed by these terms and conditions. By using the Web Site, you agree to be bound by the terms and conditions of this Agreement. If you do not agree with any of these terms and conditions, do not use this Web Site. If you are dissatisfied with the Web Site, your sole and exclusive remedy is to stop using the Web Site.

ALL INQUIRIES MAY BE DIRECTED TO:

American Global Health Group, LLC
11335 NE 122nd Way
Suite 105 - #2403
Kirkland, WA 98034-6933
customerservice@aloderma.com

THESE TERMS AND CONDITIONS MAY CHANGE

AGHG reserves the right to update, modify or cancel these terms and conditions and the content of the Web Site at any time without prior notice. Your use of the Web Site following posting of any such changes constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this Web Site. You can easily confirm whether any revisions have been posted since your last visit by checking the date on which the Terms of Use was last revised, which is set forth at the top of this Agreement. If you object to such changes, please discontinue using the Web Site.

ELIGIBILITY

You represent and warrant that you are at least 18 years old. AGHG products may only be purchased and shipped within the United States and Canada. If you choose to access this Web Site from locations outside of the United States and Canada, you are responsible for compliance with local laws if, and to the extent that, such local laws are applicable. We reserve the right, in our sole discretion, to limit the availability of the Web Site to any person, geographic area or jurisdiction at any time.

CUSTOMER SATISFACTION GUARANTEE

At AGHG, we stand behind the quality of our products. If you are not fully satisfied with your purchase, you will receive a full refund less shipping within 60 days of the order date. Please call our toll free number for complete details at 1-(855) 400-3879.

YOUR INFORMATION & PRIVACY POLICY

If you provide information to this Web Site, please ensure that it is accurate, current and complete. You agree to maintain and update such information as appropriate. We may disclose information about you that we collect through the Web Site or otherwise to third parties, subject to the terms and conditions of our Privacy Policy Please review the terms of our Privacy Policy, which are fully incorporated herein by reference.

E-MAIL ADDRESSES CONFIDENTIALITY

We are committed to keeping your e-mail address confidential. AGHG does not sell, rent, or share our e-mail lists with third parties. In addition, AGHG does not collect, sell or share the email addresses of the people to whom you forward emails or web sites. At any time, a member may choose to opt out from receiving e-mails by clicking on the opt-out link provided at the bottom of each e-mail, or by calling our Member Service Department at 1-855-400-3879.

Mobile Program Terms of Service

 

The AGHG mobile message service (the "Service") is operated by AGHG ( “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to AGHG's SMS/text messaging service, you agree to receive recurring SMS/text messages with service-related and promotional messages, including updates, alerts, and information (e.g., order updates, account alerts, etc.) and promotions, specials, and other marketing offers (e.g., cart reminders)] from and on behalf of AGHG via text messages through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with AGHG. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Standard message and data rates may apply from your wireless provider. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to 1 (877) 516-1755  or click the unsubscribe link in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other AGHG mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to 1 (877) 516-1755 or email customerservice@aloderma.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice

DISPUTES

Any dispute or claim relating in any way to your use of AGHG products, or to any products or services sold or distributed by Us will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages),  and must follow the terms of these Conditions of Use as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our office address 11335 NE 122nd Way, Suite 105 - #2403, Kirkland, WA 98034-6933. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. Each Party agrees to cover the cost of their own legal and attorney fee’s. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

LINKING POLICY

You may not link to this Web Site, or “frame,” or “mirror” this Web Site without obtaining written permission from AGHG. You may not link to AGHG Web Site from any other web site, web page, content or advertisement that makes any claims as to the curative or health enhancing qualities of any substance.

THIRD-PARTY LINKS

In an attempt to provide increased value to our visitors, AGHG may choose various third party web sites to link to from AGHG Web Site. However, even if the third party is affiliated with AGHG, AGHG has no control over these linked sites, each of which may (or may not) have their own policies and practices in place. AGHG has no responsibility or liability whatsoever for the content, actions or policies of third-party web sites. The inclusion of third-party web sites on our Web Site in no way constitutes an endorsement of such web site’s content, actions or policies. These linked sites are for your convenience and you access them at your own risk.

COPYRIGHT, TRADEMARK & OTHER INTELLECTUAL PROPERTY RIGHTS

All of the content you see on this Web Site, including, for example, all of the pages, page headers, images, illustrations, graphics, audio clips, video clips, software, content and text (collectively defined as “Content”), is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by AGHG, one of its affiliates or by third parties who have licensed their materials to AGHG. The entire Content of the Web Site is registered as a collective work under U.S. copyright laws, and AGHG owns a copyright in the selection, coordination, arrangement and enhancement of the Content. AGHG also owns a copyright or a license to all individual items of Content.
You may download, print and store selected portions of the Content, provided you:

  • Only use these copies of the Content for your own personal, non-commercial use
  • Do not copy or post the Content on any network computer or broadcast the Content in any media, and
  • Do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading.
AGHG reserves complete title and full intellectual property rights in any Content you download from this Web site.

This Web Site, including all Content, is intended solely for personal, noncommercial use. Commercial entities do not have permission to download, view, display, copy or store any Content. This Web Site, including all Content, may not be used, displayed, viewed, copied, reproduced, distributed, republished, uploaded, downloaded, posted, transmitted, mirrored, modified, or otherwise for commercial purposes or for personal financial gain. You may not redistribute, sell, translate, modify, reverse-engineer or reverse-compile or decompile, disassemble or make derivative works of this Web Site or any Content or components that are available on this Web Site. Except as noted above, you may not copy, upload, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from AGHG.

SUBMISSIONS

We welcome your comments. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments") submitted to AGHG through AGHG.com or otherwise, shall be and remain the exclusive property of AGHG. Your submission of any such Comments shall constitute an assignment to AGHG of all worldwide rights, title and interest in all copyrights and other intellectual property rights in the Comments. AGHG will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
You agree that you will not violate or infringe the rights of any parties, including privacy, publicity and intellectual property and proprietary rights, such as copyright and trademark. Before submitting any materials to AGHG, please ensure that you have obtained copyright and other permission to post such materials and to permit AGHG to use such material without restriction.

TESTIMONIALS

The testimonials on our Web Site reflect the actual experience of each individual, are anecdotal only, and may be atypical.

DISCLAIMER. By using this Web Site you expressly agree that:

  • The Web Site is provided on an “as is” and “as available” basis. We disclaim all warranties of any kind, whether expressed or implied, including without limitation warranties of title, security, accuracy, non-infringement, and implied warranties of merchantability or fitness for a particular purpose, except as expressly noted in the section of this Agreement entitled Customer Satisfaction Guarantee.
  • We do not make any warranty that (i) the Web Site will meet your requirements; (ii) the Web Site will be uninterrupted, timely, secure or error-free; or (iii) the results that may be obtained from the use of the Web Site will be accurate or reliable.
  • Your use of this Web Site is at your sole risk. AGHG shall not be liable for any damages of any kind related to your use of this Web Site, including loss of data. Although we have taken reasonable steps to prevent the introduction of viruses and other destructive materials to this Web Site, we do not guarantee or warrant that this Web Site or materials that may be downloaded from this Web Site do not contain such destructive features. We are not liable for any damages or harm attributable to the foregoing.
  • Advice, opinions and statements should not be relied upon when making important personal, medical, legal or financial decisions. You should consult a healthcare professional to obtain specific advice appropriate to your circumstances.

LIMITED LIABILITY

YOU AGREE THAT AGHG, ITS EMPLOYEES, AFFILIATES, AGENTS, INDEPENDENT CONTRACTORS, REPRESENTATIVES AND THEIR RESPECTIVE OFFICERS OR DIRECTORS, SHALL NOT BE HELD LIABLE FOR ANY CLAIM, LOSS, DAMAGES, EXPENSES OR COSTS WHETHER DIRECT OR INDIRECT, INCLUDING CONSEQUENTIAL OR SPECIAL DAMAGES, LOST PROFITS OR OTHERWISE, ARISING OUT OF OR RELATING IN ANY WAY TO THIS AGREEMENT, THIS WEB SITE, YOUR USE OR INABILITY TO USE THIS WEB SITE, YOUR PURCHASE OR USE OF ANY GOODS, SERVICES OR INFORMATION FROM THIS WEB SITE, OR FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA OR THE ACTS OF ANY THIRD PARTY RELATED TO THE WEB SITE. YOU HEREBY WAIVE ANY CLAIMS WITH RESPECT THERETO, WHETHER BASED ON CONTRACTUAL, TORT OR OTHER GROUNDS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR LIMITED LIABILITY OR EXCLUSION OF IMPLIED WARRANTIES, SO NOT ALL OF THE ABOVE LIMITATIONS MAY APPLY TO YOU.

INDEMNIFICATION

You agree to defend, indemnify and hold AGHG, ITS EMPLOYEES, AFFILIATES, AGENTS, INDEPENDENT CONTRACTORS, REPRESENTATIVES AND THEIR RESPECTIVE OFFICERS OR DIRECTORS, HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, LIABILITIES, DAMAGES, LOSSES, COSTS AND EXPENSES, INCLUDING REASONABLE ATTORNEYS’ FEES, THAT ARISE DIRECTLY OR INDIRECTLY OUT OF OR IN ANY WAY RELATED TO:

  • Your acts or omissions in connection with this Web Site;
  • Your use of this Web Site, your purchase of any goods or services using this Web Site, or any claims in connection with your account;
  • Your breach of any provision of this Agreement;
  • Any allegation that any materials submitted by you infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party;
  • Your violation of the rights of any party, including without limitation any claims of libel, defamation, violation of rights of privacy or publicity, misappropriation or trespass.

AGHG Gift Card Terms & Conditions

AGHG Gift Cards can be issued for the following amounts: $25, $50, $75, and $100. Each Gift Card is sent with a Gift Card Carrier, in a Gift Card envelope along with a current AGHG catalog and an invoice that includes an optional gift message. The AGHG Gift Card is good for any AGHG product or service but may not be used to purchase a Gift of Health. It is non-refundable and not redeemable for cash. This Gift Card is subject to local, governmental and AGHG current terms. There is no expiration date for this Gift Card. Coupons, discounts and Points cannot be applied towards the purchase of a Gift Card. If products are included in your Gift Card order, the discount value will only apply to non-gift card product items. A Gift Card(s) purchase does not count toward the minimum order value required for promotional offers. Sales tax will not be applied during the purchase of the actual Gift Card. If products are included in the order, tax will only apply to products. A Gift Card will only work in the country for which it was issued. A card shipped within the US with US denominated funds will only be valid for purchases made within the US. A card shipped to Canada with Canadian denominated funds will only be valid for purchases made within Canada. The value of this card will not be replaced if the card is lost or stolen.

 

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